A customer-focused product leader, Karen brings more than two decades of experience in the high tech industry to Saba. Karen oversees the product lifecycle from idea generation through to implementation and ongoing support. She leads Saba’s commitment to customer advocacy and satisfaction for the company’s more than 4,000 global customers. A tenured executive with leadership expertise spanning customer success, software development and product management, Karen joined Saba following the company’s acquisition of Halogen Software.
At Halogen, Karen served as Chief Product Officer, overseeing all facets of how Halogen’s products were developed, delivered and supported. Prior to Halogen, Karen served as IBM Software Group’s Vice President of the Global Business Intelligence & Predictive Analytics Development team, as well as Vice President of Business Analytics Customer Success and Support.
Karen holds a Bachelor of Science Degree from the University of Toronto and has had extensive leadership and coaching training and experience. In addition to her formal work-related experience, Karen has been an active volunteer since 2010 at United Way Ottawa and is currently the Chair of the Board.